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Shipping & Returns

Shipping

We can ship to virtually any address in the world - if the site allows you to make the purchase, it means we can get it to you! We ship all items by FedEx or DHL Express.

Please refer to the table below for our worldwide shipping charges.

Shipping Type Purchase Total Shipping Charge
Standard (delivery in 10 to 20 days) Upto USD 50 USD 5
Standard (delivery in 10 to 20 days) Upto USD 100 USD 10
Standard (delivery in 10 to 20 days) USD 100 and above Free
Rushed (delivery in 8 days) Any USD 20

 

If you purchase standard shipping and you require the robes within three weeks of purchase, please mention your wedding date in the "additional notes" when checking out.

Returns Policy

If there is an error on our part and it cannot be rectified in time, we will refund 100% of cost of robes on return.

However, if you simply change your mind about the purchase after receiving the robes you may return new, unopened robes within 15 days of delivery for a 75% refund. Kindly note that 100% refund is not possible in such cases as these are customized items.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.